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Terms Of Use

Tinga Nutrition Inc. (Tinga) 2024 is a paid-for App SERVICE, where users are also provided with a no-cost option and is intended for use as is.

Satisfaction Guarantee: We try our best to ensure our service is a great experience. If you are not happy, just let us know and we will do our best to rectify the issue. 

Payment:  You understand that use of our App Services may result in charges to you for the services received.  Apple app store or Google App Store, will facilitate your payment of the application.  Charges will be Inclusive of applicable taxes where required by law.  Charges paid by you are final and non-refundable unless otherwise determined by Apple app store or Google App Store.   All Charges are due immediately and payment will be facilitated by Apple app store or Google App Store using the preferred payment method designated in your Account.  If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that Apple app store or Google App Store may suspend App Services.

Retail Product:  Products selected by users, through Tinga Nutrition Inc.’s App are for the purpose of creating a grocery list.  Actual product purchases are handled by our users, through specified third-party retailers.  User(s) can purchase products by many means, which may include any of the following: curb-side pickup, home delivery or traditional in-store shopping methods. 

Recipe Generator:  You may provide inputs to our recipe generator (“through your profile set-up”) and receive suggested customized recipes (outputs) based on those Inputs.  Your Inputs and Outputs are collectively “Content.” You are responsible for the usage of this Content. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services.

Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Services may, in some situations, result in Output that does not accurately reflect your inputs or facts. 

When you use our Services you understand and agree:

• Recipes may not always be accurate. You should not rely on our Services as a sole source of truth or factual information, or as a substitute for professional advice.

• You must evaluate our recipes for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing our recipes.

• Our Services may provide incomplete, or incorrect outputs that do not represent our values or views. If recipes references any third party products or services, it doesn’t mean the third party endorses or is affiliated with Tinga Nutrition Inc.. 

Retail pricing:  Please note that retail pricing is the sole responsibility of the retailers.  Tinga Nutrition Inc. has made reasonable efforts to ensure that the materials contained on our app are accurate, Including retailer, manufacturer, and product information (Including those that may relate to pricing, promotions, and offers), it does not guarantee accuracy, currency or completeness of the materials.

Increased fresh consumption:  For all fresh items always read the best before dates and ensure proper storage and handling.  All produce should be washed before use.  

Data Sourcing:  This could Include both data feeds and/or accessing information made publicly available through third parties (Including websites), for the sole purpose of providing improved accessibility to Tinga Nutrition Inc.’s users.  Please note, that varying levels of data are available across subscription levels.  Any sourced data that has been deemed unsaleable for third-party purposes, is available in Tinga Nutrition Inc.’s free app version (at no charge to our users).

Promotional Codes:  Tinga Nutrition Inc. may, at Tinga Nutrition Inc.’s sole discretion, create promotional codes/re that may be redeemed by users, or other features or benefits related to the Services and/or a Third Party Provider’s services, subject to any additional terms that Tinga Nutrition Inc. establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Tinga Nutrition Inc. ; (iii) may be disabled by Tinga Nutrition Inc. at any time for any reason without liability to Tinga Nutrition Inc. ; (iv) may only be used pursuant to the specific terms that Tinga Nutrition Inc. establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. Tinga Nutrition Inc. reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Tinga Nutrition Inc. determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

Referral Rewards:  By participating in Tinga Nutrition Inc.’s referral program, you agree to the following terms and conditions. To be eligible for rewards, referred users must install the app and sign-on for a paid subscription using the unique referral link provided by the referrer. Rewards are granted when the referred user completes signing up for their Tinga Nutrition Inc. paid subscription account.  Referrers and referred users must comply with the app's terms of service and community guidelines. Fraudulent activities, Including but not limited to creating fake accounts or engaging in manipulative behavior, will result in disqualification from the referral program and may lead to account suspension.  Rewards are non-transferable, and their redemption may be subject to additional terms outlined in the app.  The app reserves the right to modify, suspend, or terminate the referral program at any time without prior notice. Referrers and referred users are responsible for any applicable taxes associated with the rewards they receive.  By participating in the referral program, you acknowledge that the app may use your name and likeness for promotional purposes. The app also reserves the right to investigate and take appropriate action against any user violating these terms.  By participating, you agree to these terms and conditions and the app's overall terms of service. The app holds the right to amend these terms at its discretion, with any changes effective upon posting.

Registered Dietitians:  All of our Registered Dietitians are active members of Dietitians of Canada.  We have made every effort to ensure our team members meet Tinga Nutrition Inc.’s high levels of excellence.  Throughout the standardized process, our collective goal is to help ensure we are doing our best to support your health eating journey.  In the event that our users’ needs extend beyond our providers’ capabilities, we will provide suggestions and direction for our users’ potential next steps.  We recommend users consult with their family physician to ensure personalized guidance on dietary changes, consideration of their unique health history, and their needs for optimal well-being are met.  

Terms of Use of Tinga Nutrition Inc. App

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You are not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You are not allowed to attempt to extract the source code of the app, and you also should not try to translate the app into other languages or take derivative versions. The app itself, and all the trademarks, copyright, database rights and other intellectual property rights related to it, still belong to Tinga Nutrition Inc..

It is important to understand that to use the Application, in addition to complying with Tinga Nutrition Inc. terms of use, you must comply with The Terms of Use of the app store from which you download the Application, for example, the Apple app store or Google App Store, found in the following links:

Disclaimers

While Tinga Nutrition Inc. has made reasonable efforts to ensure that the materials contained on our app are accurate, Including retailer, manufacturer and product information (Including those that may relate to product descriptions, pricing, promotions, offers, and/or availability), it does not warrant or guarantee: the accuracy, currency or completeness of the materials; that the site will be available without interruption, error or omission; that defects will be corrected; or that the app and the server(s) that make it available are free from viruses or harmful components. The app and the materials provided on the app are provided “as is” and “as available” without representations, warranties or conditions of any kind, either expressed or implied.  Please note, we cannot guarantee that all the products that you select for your grocery list are available at the time of purchase through selected retailers.

Liability 

Tinga Nutrition Inc. will not be liable for any consequential or liquidated damages arising from the use of any information provided on this app. The information provided on the app is not legal advice and should not be relied upon as such, doing so without seeking the advice of a legal counsel constitutes a misuse of the information.  If at any time you feel ill or sick, contact your family physician immediately or go to the nearest hospital.

Confidentiality of Communications

Tinga Nutrition Inc. does not guarantee the confidentiality of any communications sent via e-mail or through its app.

Copyright and Trademarks

The copyright in this app and all materials contained in it is owned, licensed or properly sourced back to the original content creator/owner by Tinga Nutrition Inc.. This app may not be reproduced without expressed prior written consent of Tinga Nutrition Inc..

Links to Third-Party Sites

Links to third parties do not mean that Tinga Nutrition Inc. endorses or recommends any of the sites.  Tinga Nutrition Inc. takes no responsibility for the content or practices of third-party sites.

Service Provided

The Services constitute a technology platform that enables users of Tinga Nutrition Inc.’s app, to create their own customized grocery list, with data that was sourced through independent third-party providers, Including independent third-party suppliers, manufacturers, and retailers.  Unless otherwise agreed by Tinga Nutrition Inc. in a separate written agreement with you, the Services are made available solely for your personal, non-commercial use. YOU ACKNOWLEDGE THAT TINGA NUTRITION INC. DOES NOT PROVIDE RETAIL FOOD PRODUCT SALES OR LOGISTICS SERVICES OR FUNCTION AS A SUPPLIER, MANUFACTURER, RETAILER AND THAT ALL SUCH SERVICES ARE PROVIDED BY INDEPENDENT THIRD-PARTY PROVIDERS WHO ARE NOT EMPLOYED BY TINGA NUTRITION INC..

Tinga Nutrition Inc. is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you are paying for.

You can cancel at any time, find out how, by clicking on the following links:

Personal Data 

The Tinga Nutrition Inc. app stores and processes personal data that you have provided to us, in order to provide our Service.  It is your responsibility to keep your phone and access to the app secure. We, therefore, recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Tinga Nutrition Inc. app will not work properly or at all.

Responsibility 

You should be aware that there are certain things that Tinga Nutrition Inc. will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Tinga Nutrition Inc. cannot take responsibility for the app not working at full functionality if you do not have access to Wi-Fi, and you do not have any of your data allowance left.

Along the same lines, Tinga Nutrition Inc. cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you cannot turn it on to avail the Service, Tinga Nutrition Inc. cannot accept responsibility.

With respect to Tinga Nutrition Inc.’s responsibility for your use of the app, when you are using the app, it is important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Tinga Nutrition Inc. accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

Accessibility 

If you are using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you are accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region, province or country) without turning off data roaming. If you are not the bill payer for the device on which you are using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

At some point, we may wish to update the app. The app is currently available on iOS and Android – the requirements for system (and for any additional systems we decide to extend the availability of the app to) may change, and you will need to download the updates if you want to keep using the app.  Tinga Nutrition Inc. does not promise that it will always update the app so that it is relevant to you and/or works with the iOS / Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at info@tinga.ca.