Tinga was built by our founding team, who are 50% women.  Combined, we have over 70 years of industry experience across nutrition, clinical, food, consumer packaged goods, tech, retail, athletics, policy and data science.  We combined our expertise and built Tinga.  Our users are our #1 priority – that’s right, you! In fact, our sole purpose is to empower your food choices by making it super easy to make healthy meals that taste great.  Learn more at websitewww.tinga.ca

On the home page, you will find "How it works", videos.  If you would like us to add one, submit a request and will do our best to accommodate.

Tinga revolutionizes meal planning with our cutting-edge integration of OpenAI technology. We meticulously synthesize crucial data points including dietary needs, allergens, dislikes, nutritional goals, preferred grocery items, cuisine preferences, culinary pairings, seasonal ingredients, and diverse variety. The result? Personalized recipes tailored exclusively for you. Say goodbye to the guesswork of meal planning and hello to a week filled with endless culinary possibilities.

Sometimes when your recipes are generated, a gap in data recall can occur.  Simply regenerate and most of the time this resolves the issue.  Worst case, swipe up and close your app, then click to reopen it, and your issue should be resolved.

Your grocery list score is a number between 0 and 100 that gives you insight into the food choices you make when shopping. ‘Green’ food items will boost you score the most, while red items won’t. At Tinga, we recommend aiming for a score between 70-100, the more green (great choices) the better!

Changing habits takes time, so be sure to celebrate small wins (even a few points increase!).  The more meals you make using our recipe generator, you’ll maximize your fresh whole foods consumption, which are green contributors.  Don’t forget to utilize Tinga swaps to help improve packaged food choices.

Your list score average is calculated from the last 4 lists you created. Each time you create a grocery list using Tinga, your average will update to show your progress and trend over time.

Tinga scores your grocery items and tags them with one of three labels to help you make better choices: Great (green), Good (yellow), Limit (red).

This scoring method is based on two criteria:

1. Level of processing 

Fresh whole foods start ‘green’ and can move to ‘yellow’ or ‘red’ based on added nutrients like sodium, sugar, and saturated fats. Processed foods start out ‘yellow’, while highly processed foods are often ranked ‘red’.

2. Nutritional value

Positive nutrients like fibre and protein increase a food item's score, while negative nutrients like sodium, saturated fats, and added sugars decrease its score.

You can contact Tinga dietitians in two places.  At the bottom of your home screen or within your user profile, which can be access on the home screen by tapping your username in the upper left hand corner of the screen.  Then scroll to “contact us,” and select Contact Dietitian. *Please note that standard fees may apply for dietitian support over and above a short exploratory session.

Price is subject to change and are at the sole discretion of retails.  Please note prices may vary by store location.  Tinga does not set retail pricing.

Please reach out to us directly under "Contact Tinga support", which is found near the bottom of your profile tab. Enter your name, email, and describe your problem. We strive for a positive customer experience and excellent customer service is essential to making that possible. Someone from our team will be happy to help with any issues you may have.

You can find these in two places.  First, they can be found in your user profile, which is accessed on the home screen by tapping your username in the upper left hand corner of the screen.  Or you can also access them through our website, www.tinga.ca, at the bottom of the page Tinga’s Privacy Policy and Terms & Conditions.

You can delete your account in your user profile, which is accessed on the home screen by tapping your username in the upper left hand corner of the screen. Scroll to the bottom of your profile and select Delete account.  You can also delete your account from our website, www.tinga.ca, at the bottom of the page.